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Frequently Asked Questions

Find what you need in our searchable FAQ.

I need to talk to a librarian for my FYE class. How do I go about that?

170 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 27, 2020    email librarian

To talk to a librarian you can contact us several different ways

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I've followed the instructions for off-campus access, and it still doesn't work. I can't get into Canvas. Help!

168 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 17, 2020    login username database internet

Try clearing your cache (go to history and look for clear cache or try these shortcuts: on a Microsoft OS computer, simultaneously pressing <CTRL> <SHIFT> <DELETE> on a Mac, simultaneously pressing <CMD><SHIFT><DELETE>. You may also try closing and reopening your internet browser, using a private browser session, or using a different browser. If those don’t work, then contact MCC help desk by emailing MCC Help Desk or calling 603-206-8080. 

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My EasyLogin isn't working. I can't get into a database. What do I do?

160 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 23, 2020   

If your EasyLogin is not working for Canvas, SIS, and your college email or you do not remember your password: 

  • Change your password yourself by clicking on the Change your password link in the Student Online Services section of the Current Student Resources webpage and then click on Reset Password; supply your EasyLogin Username and answer your security questions.  
  • Or if you are not successful, visit the IT Helpdesk located in the Library/Learning Commons, call the Helpdesk at (603) 206-8080 or open a help desk ticket using the https://www.mccnh.edu/helpdesk webpage.

If your EasyLogin works for Canvas, SIS and your college email and you are only having a problem accessing library resources:

  • Try clearing your "cache" in your browser (ctrl-shift-del on windows -- command-shift-del on mac) OR try a different browser
    • If those commands don't work look for instruction at https://clear-my-cache.com    
    • Pro tip: you might have to close the browser after you clear your cache and reopen)
    • This can sometimes help with Canvas access errors, too
    • If you take classes at more than one NH community college, try using a different browser for each library
  • Try waiting a few minutes and trying again.
  • If that doesn't help, please contact the library in any of the ways listed on this page.
    • Please take a screen shot  or photo of the error you are getting to help identify the problem.
    • Also let us know if you're registered for classes at any other NH community college
  • You can also chat with a librarian 24/7 and we'll do our best to send you PDFs of articles if you are on a tight deadline. Click the Chat With Us button on this page. 
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I'm a nursing major. How do I find articles by nurse authors?

153 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 27, 2020    nursing journals article

 

There is no way, but here are some tips (the video above shows tips 1 and 3, step-by-step):

1. You can add 

AND nurs*

to your keyword search in any of our databases or MCC Library OneSearch. This will look for some form of the word nurse in the title, abstract, and subject tags of the articles.

2. You can search Ovid, which only includes nursing journals. 

3. You can choose "advanced search" in EBSCO databases (including OneSearch, the PICO search box, and CINAHL) and find options to check off for nursing. In CINAHL you can choose nursing under Journal Subset and you can check "Any author is a nurse," a box just above the Journal Subset box. In other databases you can choose Nursing and Allied Health as a discipline. 

Please ask a librarian if you need help with these strategies.

Also, see our Nursing and PICO research guides.

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What is my EasyLogin?

150 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Dec 07, 2020    login easylogin username

Your EasyLogin username is the same one you use for Canvas, SIS, your college email and printing from college computers. If you have trouble logging in, please contact the IT Help Desk at 603-206-8080 or email mccitsupport@ccsnh.edu.
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How do I log onto the college Wi-Fi?

144 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 22, 2020    internet login wifi

MCC offers free Wi-Fi via one of two networks... one for students, faculty & staff which requires EasyLogin credentials and another for guests.
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Can someone proofread my paper or essay?

144 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020   

Please make appointment with a tutor in Navigate.
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How do I access databases?

132 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    journals article database catalog

You can access the databases a couple of different ways. To search all of the library's holdings (including print books and DVDs) go the library homepage and enter your search in the MCC OneSearch Box. 

A list of individual databases is also available for browsing and searching here: https://library.mccnh.edu/az.php

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 I have heard that students can use Microsoft Office at home for free. How do I get access?

117 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 15, 2020    microsoft computers office

Log into your MCC student e-mail. Click on the Office 365 button in the upper left hand corner. You can now use one of the cloud based Office apps or click on Install Office 2016 if you want to download it to your computer.
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How can I find out which books I need for my classes?

108 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    reserves textbooks catalog circulation books

You can search the MCC Bookstore website. Be sure to have your class schedule available as you will need the course and section numbers to be sure you are getting the correct books. 
The library may have a copy of some textbooks for in library use. Occasionally, a book you need is in our regular collection, so also check our catalog.
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What is a citation?

103 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    APA citation MLA books

Please read our Citation Guide
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What are the Library's business hours?

101 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 15, 2020    open business hours

Starting 3/16/20 you can reach us online only during these hours:

Monday-Thursday 7:30am - 8pm

Friday 7:30am - 6pm

 

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How can I access NoodleTools?

101 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 10, 2020   

NoodleTools is a citation management program that can help you manage your citations, organize your notes, and create your Works Cited or References page. Sign in to NoodleTools or check out the NoodleTools Help Desk for more information. To sign in to NoodleTools use your student email address and password. Your email address is your EasyLogin username followed by @students.ccsnh.edu. 
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Where can I find citations for articles I am using?

100 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 02, 2020   

Most databases include a citation link after you have selected an article. If no citation is available, check out our Citation Style Guide to build your own.
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Can I access library databases from my home computer?

99 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020    journals easylogin article database

A list of Databases can be browsed here. When prompted, please use your EasyLogin to log in to MCC Library e-resources. It is the same one you use for Canvas, SIS, your college email and printing from college computers. If you have trouble logging in, please see these suggestions.
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How do I find a specific database?

98 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 15, 2020    database

An A to Z list of library databases is available online
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How do I make an appointment with a tutor?

97 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 29, 2020   

Please make appointment with a tutor in Navigate.
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